Vessel IT Engineer Maritime Remote SupportPermanent Position Details Location Singapore Central near MRT Station Remuneration Up to 6000 Attractive Variable Bonus Employment Type PermanentRole OverviewThe Vessel IT Engineer will provide remote L2 and L3 technical support for the IT infrastructure of vessels operating globally This position is ideal for handson IT support professionals who enjoy troubleshooting complex infrastructure issues and supporting missioncritical maritime operations The role involves working closely with captains and ship crew to ensure reliable onboard IT connectivity and system availabilityWhy Consider This Opportunity Build specialised expertise in vessel IT maritime communications and cybersecurity Support a global fleet and solve varied businesscritical technical challenges Gain exposure beyond conventional officebased or cloudonly IT support Work with multicultural teams across international shipping operations Develop your career within a stable and globally established maritime organisationKey Responsibilities Provide remote L2 and L3 technical support to vessels captains and ship crew Diagnose and resolve complex hardware software network and communicationsystem issues remotely Manage support maintain and upgrade onboard IT infrastructure across the vessel fleet Support vessel networks servers workstations WiFi infrastructure firewalls switches UPS storage and backup systems Install configure and optimise Microsoft environments including Windows Server Windows 10 Microsoft 365 Active Directory and HyperV Monitor system performance connectivity availability and reliability across onboard environments Perform remote system security and network updates or upgrades Maintain cybersecurity controls antivirus protection system backups and disasterrecovery solutions Liaise with captains ship crew vendors and other IT teams to coordinate troubleshooting and issue resolution Participate in improvements to vessel IT infrastructure communication systems and operational processes Provide afterhours and weekend support as part of an oncall rotation to support vessels operating around the clock Board vessels occasionally for IT audits or adhoc technical work when requiredKey Requirements Diploma or Degree in Computer Science Information Technology or a related discipline Minimum 2 years of relevant IT infrastructure technical support or systemsengineering experience within the maritime industry Vessel IT or maritime technology support experience will be highly regarded Handson experience in onsite infrastructure support rather than primarily cloudbased Microsoft 365 support Strong troubleshooting capabilities across servers networks hardware connectivity and enduser systems Experience handling L2 escalations candidates capable of independently resolving L3 technical issues will have a strong advantage Knowledge of Windows Server Active Directory HyperV network switches firewalls WiFi UPS storage backup and replication systems Familiarity with satellite communications radio systems or vessel automation systems would be advantageous Cybersecurity implementation or support experience is preferred Comfortable communicating remotely with captains and multinational ship crews who may have varying levels of technical knowledge Resilient and adaptable with the flexibility to support 247 vessel operations and work extended hours when critical incidents arise Able to troubleshoot independently under pressure particularly when supporting remote locations with limited onsite assistance Proactive selfmotivated and genuinely interested in handson IT infrastructure supportApplication InstructionsInterested candidates can forward their CVs in MS Word format to myreentritonaicomReg No R24123260 Triton AI Pte Ltd EA Licence No 21C0661
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