8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! About The Team The Retail Strategy team is a world-class community of analysts who work in a collaborative environment that leverages a variety of strategic and technical skillsets to help drive CarMax’s $20B retail sales business. CarMax’s retail business is undergoing an exciting eCommerce & omnichannel transformation which is helping us extend our market leadership while positioning us for future growth. The Retail Strategy team is at the center of this transformation and is focused on driving a cohesive end to end omni channel experience as customers shop on our website, with our contact center, and in our stores.Our team tackles this work while ensuring we are a great representation of CarMax’s 4 core values: Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work Put People First: We’re focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other’s expertise and perspectives Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax’s position as the industry leader About The Role Buying a car is a major, exciting purchase for customers which involves many steps & considerations from researching vehicles online, to understanding financing, to ultimately buying that perfect car - Each year, millions of customers come to CarMax searching for their perfect car. The Retail Strategy team leverages data, analytics, and strategy to help ensure customers receive a great experience today while driving CarMax’s eCommerce & omnichannel transformation
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