Business Analyst – Client Engagement Services What makes Gartner a GREAT fit for you? When you join Gartner, you’ll be part of a fast-growing team that helps the world become smarter and more connected. We’re the leader in our industry, achieving double-digit growth by helping clients make the right decisions with business and technology insights they can’t find anywhere else. Our associates enjoy a collaborative work environment, exceptional training and career development — as well as unlimited growth potential. If you like working with a generous, supportive, high-performing team, Gartner is where you want to be. About this role: The Global S&O arm of Gartner is currently seeking talented people to join its Client Engagement Service CES team in India. As a member of this team you will drive client engagement and service productivity programs across Gartner. You will work towards driving integrated approach across Gartner’s key functions – Business units under Global Service & Delivery GS&D, Sales, BTI and Products and their leaders with the central goal of improving client retention through high value engagement mechanisms. You will also get an opportunity to work on some of the high impact workstreams to drive key organizational, service associates & team level engagement goals. What you’ll do: The CES Engagement Campaigns Team is responsible for driving client engagement across Gartner offerings, including Gartner research content, conferences, virtual events, and other high-value client programs through targeted outreach campaigns. This role sits at the intersection of campaign operations, analytics, and stakeholder enablement, with a strong focus on delivering meaningful client interactions at scale. The team closely partners with Services, Conferences, Marketing, and Platform teams to develop targeted outreach strategies, improve campaign performance, and deliver actionable insights that help advance CES
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