Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Program Manager II who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply. This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Anderson Mental Health Clinic, 1 Linwa Boulevard, Anderson, SC 29621. As a Program Manager II, you will serve as the Director of Clinical Services for the Anderson-Oconee-Pickens Mental Health Center (AOPMHC) for Mental Health Services, serving a three (3) County area. Direct assigned clinical services in the various locations and oversees Program Managers of Community Service, Mobile Crisis Response, Training Coordinator/Highway to Hope/Interns/Outreach, Quality Assurance/Quality Improvement and Senior Office Manager. Represent the Center in the absence of the Executive Director and functions as the designee of the Executive Director. Provide reporting and oversight to special projects related to clinical functions. Responsibilities for the Program Manager II: Direct and manage the AOPMHC clinic services implementation, enhancement, and day-to-day operations through the direct supervision of the Program Managers of Community Service, Mobile Crisis Response, Training Coordinator/Highway to Hope/Interns/Outreach, Quality Assurance/Quality Improvement and Senior Office Manager. Provide oversight to the Supervisors to ensure clinical staff in the area of Compliance and that clinical staff are trained on Compliance. Participate in the Center's Compliance Committee, Quality Assurance Team, Executive Staff, Executive Management Team, and Quality Improvement Team. Assist the Center's Executive Director through program design and implementation, consultation and carrying out special projects as assigned. Participate in the decision-making process of the Center and is accountable for end results. Develop patient advisory board or mechanism for patient feedback into current and new programs and development. Ensure that all staff have knowledge of and are measured against productivity expectations for clinical service. Provide follow up with managers to ensure plans are developed for those staff, clinics and programs that are not achieving Patient Care Hours (PCH) standard. Ensure a system is in place to meet established access requirements for patients. Create and run reports for AOPMHC to ensure caseload guidelines for adults (80), children (60), and Medication Management Order (MMO) (200) are met. Ensure patient functionality is measured by the Daily Living Assessment (DLA-20.) Ensure Center-wide use of Collaborative Documentation. Ensure staff documentation is done per BHDD & AOP guidelines. Review monthly Report Cards, Patient Care Hours (PCH) Reports and other relevant data to guide clinical services, and develop plan for all programs to be meeting targeted goals. Serve as Justice Involved Program Liaison. Host the Quarterly Probate Judges meeting with three county judges and multiple community partners. Participate in multiple community agency monthly meetings and partnerships. Participate in multiple coordination efforts with Department of Justice programs with law enforcement in multiple counties. Work with Leadership to ensure systems and procedures are in place to meet Commission on Accreditation of Rehabilitation Facilities (CARF) survey standards for a successful CARF survey and ensures systems are put in place to meet required protocols to obtain ongoing successful CARF recertifications. Act as Disaster Preparedness Coordinator for AOPMHC. A master's degree in guidance, counseling or the social sciences and five (5) years related postmast
