Overview
In the Microsoft Frontier Company Engineering team, you won’t just build software; you’ll deliver real outcomes for some of the world’s most complex organizations.
We are a global team of world-class engineers who have been working in a Forward Deployed Engineering FDE model for more than a decade, embedding directly within customer teams to solve their toughest challenges, side-by-side, and shipping production-ready solutions in days, not months.
As a Business Program Manager, you will help transform how organizations use data, developing models, running experiments, and driving evidence-based decisions that have measurable business impact. You’ll work in small, multidisciplinary crews alongside engineers, product managers, and domain experts, owning the full lifecycle from data discovery through to deployed solutions.
Our work is powered by AI, applying the mindset and tooling across the entire development lifecycle to move from idea to production in days while maintaining the highest standards of security, quality, and trust.
Responsibilities
Business Program Planning and Design
Performs program landscape research and analysis e.g., internal and/or external market, sales, delivery, forecasting, and examines business trends e.g., customer feedback and expectations to identify audience size and program scope, and stay current, agile, and competitive. Understands overall business goals, objectives, and strategies, as well as short- and long-term business priorities. Understands and identifies current program risks, impact, and mitigation plans.
Identifies and scopes opportunities to develop new programs and improve current ones. Identifies and provides solutions to root problems e.g., root-cause analysis, defines the program strategy, gathers program requirements, identifies resource needs, creates the project plan and targets, and works across teams to align on the plan of record. Improves operations of existing programs by applying industry methodology, defining complex program issues, assessing various scenarios, and selecting the optimal scenario to resolve issues. Drives clarity in complex program issues and strives for simplification.
Works with cross-functional e.g., organizational, product, business stakeholders e.g., Engineering to design compliant, complex programs from initiation to delivery with minimal coaching. Produces collateral e.g., proposals, strategy walking deck, internal and external pitch content to incorporate stakeholder needs and ensure the business objectives are met.
Defines and tracks the success criteria and performance metrics e.g., Objectives and Key Results [OKRs] and Key Performance Indicators [KPIs], such as quality, adoption, usage, impact, effectiveness for the program.
Business Program Excellence and Execution
Defines and executes on landing and communication plans, such as the target audiences and communication strategy. Leads the rhythm of bus
