At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. About Duke Primary Care Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina. Certified Medical Assistant – Duke Primary Care South Durham **$7,500 Commitment Bonus for Eligible Candidates** Certified Medical Assistant certification is required prior to beginning position. Duke Primary Care South Durham is a dynamic clinic providing expert care for patients of all ages. With a skilled team of 20 providers, the clinic serves 175 to 300 patients daily, offering comprehensive services from pediatric check-ups and immunizations to adult wellness exams, chronic illness management, and women’s health care. Known for personalized attention and high-quality care, the clinic is a trusted choice for families seeking exceptional medical services in a welcoming environment. Location: 234 Crooked Creek Parkway, Suite 200, Durham, NC 27713 Hours: 8am - 5pm Monday - Friday What you will do: Clinical responsibilities: The CMA collects medical histories, monitors vital signs, explains treatments to patients, and prepares them for exams and procedures. Patient care support may include assisting medical staff, gathering and preparing lab samples, conducting basic lab tests, performing EKGs, removing sutures/staples, changing dressings, educating patients and families about care, and documenting in records. Additional tasks include disposing of contaminated supplies, processing instruments, cleaning medical equipment, calling in prescriptions, preparing and giving medications as instructed by the doctor, and handling prescription refills. Performs other clinical tasks as assigned by the doctor. Administrative responsibilities: The CMA greets patients, answers calls, schedules appointments including arrival in Maestro Care, checks out patients, and handles referral scheduling. They coordinate hospital admissions, lab services, and update medical records. The CMA also completes forms, manages billing tasks like receiving copays and collecting balances, handles correspondence, and orders supplies. Additional administrative tasks may be assigned, and the CMA may assist with clinic activities, such as Joint Commission or fall prevention efforts, and participate in clinic committees. Knowledge, Skills, and Abilities: Strong customer service skills with the ability to follow both oral and written instructions, typically gained through high school education and medical assistant training. Ability to lift heavy items and assist with transporting patients in stretchers or wheelchairs. Knowledge of sterile techniques and procedures relevant to the work performed.
