At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Occ Summary The TA Onboarding Coordinator is responsible for managing the end-to-end onboarding process, ensuring a smooth and positive experience for new hires. This role involves coordinating onboarding activities, maintaining accurate records, and partnering with recruiters to keep processes on track. The ideal candidate is detail-oriented, organized, and proactive, with a strong focus on delivering a high-touch, concierge-level candidate experience. Must reside in North Carolina. Work Performed Plan, coordinate, and support TA onboarding activities while guiding candidates through the onboarding process, including generating offer letters, initiating background checks, and coordinating health screenings to ensure a seamless experience. This role manages video appointments for remote I-9 verification, conducts thorough reviews of I-9 documentation to complete Section 2 and ensure federal compliance, and maintains accurate records, including E-Verify processing. The coordinator proactively researches and resolves onboarding issues, escalating more complex concerns as needed, and collaborates closely with HR, Talent Care Center representatives, and cross-functional partners across Duke to support onboarding needs. Knowledge, Skills and Abilities Demonstrates exceptional organizational and customer service skills, with strong attention to detail and the ability to work both independently and collaboratively within a team environment. Effectively prioritizes and manages multiple tasks with minimal supervision while maintaining a high level of accuracy. Exhibits excellent verbal and written communication skills, along with a positive, self-motivated approach and the ability to thrive in a fast-paced environment. Proficient in PC applications, including word processing, Excel, and data management systems. Level Characteristics N/A Minimum Qualifications Education Work requires knowledge of basic communications, research and mathematical principles normally acquired through a high school education. Experience Work requires the ability to review, maintain, research, and report on human resource and payroll information/activities generally acquired through five years of related experience or an equivalent combination of relevant education and/or experience. Preferred experience includes familiarity with customer service, SuccessFactors, SuccessFactors Onboarding, E-Verify, and the I-9 verification process. Degrees, Licensures, Certifications N/A Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex including pregnancy and pregnanc
