At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Health Integrated Practice Pursue your passion for caring with Duke Health Integrated Practice, which comprises more than 110 primary and specialty outpatient clinics, extending the reach of Duke Health's mission across the state of North Carolina. JOB LOCATION Duke GI-Endoscopy at Brier Creek - 10207 Cerny St JOB SUMMARY We are seeking a Clinical Operations Supervisor to directly supervise Endoscopy Surgical Technologists, Patient Care Technicians and a Supply Chain Associate's during specified shifts, facilitating staff and departmental efficiencies while monitoring the clinic’s daily operations to ensure that appropriate quality and productivity levels are achieved and the appropriate supplies and equipment are ordered and maintained. Ensures compliance with infection control policies and AAMI, AORN, and Joint Commission standards. Assures compliance with infection control, sterilization and high level disinfection standards, ensuring that sterilization and high level disinfection practices and all equipment used for decontamination and sterilization meet quality standards. Assists staff with performance improvement. Supervisory responsibilities include staff selection, orientation/onboarding, performance evaluation, counseling, and staff development. JOB DUTIES AND RESPONSIBILITIES Schedules and supervises the work of assigned staff to ensure smooth workflow in the department. Schedules staff in accordance with department needs. Acts as a knowledge resource to staff in matters of department processes, technical skills, equipment, supplies and/or regulatory requirements. Selects, trains, and manages the performance of staff. Provides daily direction to staff. Sets goals for individuals and for the team. Acts as a mentor and coach and provides development and growth opportunities for staff. Coordinate and maintain departmental workflow in decontamination, the inspection of instruments/trays, cleaning, assembling, and packaging of surgical instruments, medical/surgical materials/supplies, and equipment. Monitors inventory of supplies and equipment. Coordinate procurement and stocking activities. Analyze usage patterns of supplies and recommend optimal par levels. Assists in developing goals, targets, and action plans. Facilitates the timely ordering of instrumentation and supplies. Identifies opportunities for cost reduction and expense control. Provides management with information for forecasting future instrumentation/equipment needs. Track and document lost or damaged equipment and supplies. Identifies opportunities to improve work processes and enables achievement of goals in quality, productivity, and customer satisfaction. Provides a forum for staff involvement in problem identification and resolutio
