About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Pay TransparencyThe estimated salary range for a new hire into this position is zł157,500 - zł258,675 which may include potential sales incentive payments if applicable. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, Pension, Life Insurance, Annual Leave, and Wellness Program.
Job DescriptionKey Responsibilities:Support and advocate for Visa clients comprised of financial institutions and vendors.Own and drive resolution of incidents end-to-end, including complex and high-impact issues with minimal guidance.Proactively monitor, recognize, analyze, isolate, and resolve VOCC outages utilizing a variety of tools and techniques across multiple platforms.Lead Internal and External Bridge Stewardship efforts in support of timely resolution of client-facing and critical incidents.Work simultaneously and independently across multiple platforms, prioritizing based on business and client impact.Assess the impact of incidents and author communications for distribution to appropriate recipients within set timeframes with little to no guidance.Support and coordinate scheduled changes, releases, and operational readiness activities.The position is p
