Carnegie Mellon University is searching for a Senior Manager of Departmental Technologies to join their team. This is an exciting opportunity for someone who thrives in an interesting and challenging work environment. The Senior Manager of Departmental Technologies will manage a team of technology support specialists and provide strategic leadership, governance, and operational oversight for the technology portfolio supporting several administrative and retail departments at the university.Core responsibilities include:Develop and maintain a comprehensive technology strategy and roadmap that supports the mission, goals, and operational priorities of the department.Evaluate emerging technologies and industry trends to recommend solutions that improve efficiency, effectiveness, customer experience, and cost management.Provide leadership and oversight for the technology portfolio of supported business units, including enterprise applications, business specific applications, custom-developed solutions, websites, integrations, reporting platforms, and analytics initiatives.Maintain a comprehensive inventory of business applications, integrations, websites, data assets, and technology services, including ownership, lifecycle status, support requirements, and risk assessments.Drive operational resilience and continuous improvement by establishing documentation standards, cross-training frameworks, and technical debt reduction strategies across applications and integrations.Partner with central IT and information security teams to support compliance, risk mitigation, incident response, and technology governance initiatives.Support employee growth through mentoring, coaching, professional development, and succession planning.Drive the requirements gathering, work priorities, project review and change management for cross functional technical resources supporting the division including software developers, data analysts and application infrastructure support teams. Serve
