Overview
The Microsoft Global Enterprise Sales GES, Chief Operating Office is the operating engine that helps GES move faster, execute better and win more consistently. It simplifies how work gets done so the field can spend more time with customers and less time navigating internal complexity, and so they can help customers realize the full value of AI and cloud transformation. Within GES the Secure Frontier Transformation Office STFO is Microsoft's executive-level advisory team for secure transformation. It helps customer leadership teams move from AI ambition to approved, scalable execution by connecting security, AI governance, compliance and resilience to their business goals. We are looking for a passionate, experienced, and credible security leader for the role of Customer Security Officer for our top customers across Enterprise and SMC segments. As a trusted advisor to customer CIO, CISO and board, you will be the face of our company’s security initiatives and solutions, responsible for cultivating strong relationships primarily with customer CISOs. Your primary role involves understating their short- and long-term security needs and providing expert guidance to enhance their security posture. Landing Microsoft as a leader in cybersecurity, ensuring our solutions meet their business objectives. The CSO will be part of the Corporate Vice President’s extended leadership team and provide advice on the security business while also ensuring senior leader enablement. They will play an active role in building out the account strategy, building trust with CIOs, CISOs and other customer stakeholders to drive successful strategic pursuits. They will actively engage in industry forums, providing deep insights on security, privacy and regulatory requirements and positioning Microsoft as the Security leader.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
The purpose of this role
The Customer Security Officer will also be the strongest advocate and voice of their customers in the Go to Market teams and influence the product roadmap and strategic investment in new product areas based on both customer feedback as well as changing industry trends.
The Customer Security Officer role involves working as part of a global team, and although regionally based, the person hired will also support colleagues in other geographies. It will involve up to 25% travel, with some global travel required occasionally. Successful candidates will work closely cross-functionally with our customer account teams, the service delivery teams, public sector and industry teams, legal and corporate affairs, product engin
