Authorizations Specialist

Position ABA Healthcare Authorizations SpecialistLocation Fully Remote South AfricaWorking Hours Monday to Friday 900 AM 500 PM ESTHoliday Structure 6 US public holidays 6 additional daysSalary R 2650030000About the OpportunityWere looking for a highly organised reliable and exceptionally detailoriented ABA Authorizations Specialist to join a growing healthcare teamIn this role youll be responsible for supporting the authorisation process for healthcare services ensuring that information is accurately submitted tracked and followed up on with insurance providersThis position requires someone who takes pride in accuracy enjoys structured and repetitive administrative tasks and can manage important responsibilities consistently without needing constant supervisionPrevious ABA experience is not required However a background in medical billing insurance authorisations or healthcare administration would be advantageousAbove all were looking for someone dependable proactive and committed with excellent communication skills and the ability to pick up new processes quicklyRequirementsKey ResponsibilitiesAssist with submitting and managing authorisation requests for ABA servicesEnsure all patient and provider information is captured accurately including dates Tax ID numbers and NPI numbersReview documentation and authorisation requests for accuracy and completenessFollow up with insurance companies regarding pending authorisations and outstanding informationCommunicate professionally with insurance representatives over the phone and through written correspondenceMonitor authorisation statuses and maintain accurate records and tracking systemsFollow up on outstanding requests to help prevent delays in service approvalsIdentify missing or incorrect information and take the necessary steps to resolve discrepanciesAssist with drafting appeal letters when requiredMaintain consistent followthrough to ensure timesensitive authorisation tasks are completedWork independently while keeping the wider team informed of outstanding mattersRequirements amp Essential SkillsPrevious experience in medical billing insurance authorisations or healthcare administration would be advantageous but is not essentialExceptional attention to detail and accuracy particularly when working with dates Tax ID numbers and NPI numbersStrong organisational skills and the ability to manage repetitive detailheavy tasksExcellent written and verbal English communication skillsConfident telephone manner and strong phone skills for insurance followupsAbility to learn new systems and processes quickly and apply instructions independentlyStrong administrative and datacapturing skillsReliable consistent attendance and a strong sense of accountabilityAbility to manage timesensitive tasks and follow through without constant supervisionProfessional hardworking and committed approach to responsibilitiesAdvantageous ExperienceThe following experience would be beneficialMedical billing experiencePrior authorisation or insurance verification experienceExperience working with healthcare providers insurance companies or medical practicesFamiliarity with ABA therapy or behavioural health servicesKnowledge of NPI numbers Tax ID numbers and healthcare provider informationExperience drafting insurance appeal lettersExperience handling insurance followups and resolving authorisation delaysIdeal Candidate ProfileThe ideal candidate is someone who is naturally organised exceptionally detailoriented and dependableThis role involves repetitive administrative work where accuracy is critical We need someone who enjoys structured processes can retain information learns quickly and consistently applies what theyve been taughtCommunication is equally important The successful candidate must be comfortable speaking with insurance representatives following up on outstanding requests and communicating clearly with the teamReliability and attendance are particularly important as delays in authorisations can directly affect providers and their ability to continue delivering services to clientsWere looking for someone who takes their responsibilities seriously works hard communicates proactively and can be trusted to get the details right




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