Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Help foster a culture of understanding, collaboration, and respectful conflict resolution across a diverse university community. Application Process: Candidates are requested to attach a cover letter with their application. Applications without a cover letter will not be considered. Be You. Under the general direction of the University Ombuds, the Associate Ombuds provides confidential, impartial, informal, and independent services to graduate, professional, and undergraduate students; postdocs; administrators; faculty; and staff except individuals covered by a collective bargaining agreement and employees of the Duke Health System who seek assistance in resolving questions and concerns affecting their relationships with others at Duke and/or the university, consistent with the International Ombuds Association Standards of Practice and Code of Ethics. The Office operates independently of other administrative structures at the university. Work Arrangement – On-site; 40 hours per week, in Durham, North Carolina. Visa Sponsorship: Duke University is unable to provide visa sponsorship for this position. DEPARTMENTAL PREFERENCES Five 5 years of related experience strongly preferred. Experience in Ombuds role, and training via the International Ombuds Association preferred. Preferred qualifications include a terminal degree, IOA “Foundations of Organizational Ombuds Practice” training; restorative practices and mediation training; conflict coaching training; familiarity with organizational development theories; and/or other relevant training. MINIMUM QUALIFICATIONS Education - Applicants must have Master's degree in a related field and previous experience in higher education or academic medicine. Must have or be eligible for membership in the International Ombudsman Association and adhere to its Code of Ethics and Standards of Practice. Preferred qualifications include Ombuds training, dispute resolution and mediation training, familiarity with organizational development theories, and/or other relevant training. Experience - Four 4 years of related experience required. Experience in Ombuds role, training via the International Ombudsman Association and/or Certified Organizational Ombudsman Practitioner CO-OP status preferred. Be Bold. Skills Outstanding communication, organizational, listening, and coaching skills.
