The Public Utility Commission of Texas: Your Gateway to a Fulfilling Career! The Public Utility Commission regulates the state’s electric, telecommunication, and water and sewer utilities, implementing respective legislation and offering customer assistance in resolving customer complaints. Join a Team Dedicated to Public Service Are you passionate about making a positive impact on the lives of Texans? We are committed to building a highly skilled workforce. Our team boasts a wide range of expertise, from legal and engineering professionals to dedicated administrative staff. What unites us is our dedication to serving the public and our commitment to protecting customers, fostering competition, and promoting high quality utility infrastructure Make a Difference with Us We recognize the importance of motivated and knowledgeable staff to accomplish our critical mission. If you're eager to contribute to ensuring compliance within the electric, telecommunications, and water and sewer utilities, we want to hear from you! A career at the PUC will not only expand your professional horizons but also make you part of a highly motivated, technically skilled, and supportive team environment. Competitive Benefits Package In addition to a positive and family-friendly work culture, the PUC offers a comprehensive benefits package to its employees. For a detailed overview, please visit: https://www.puc.texas.gov/HumanResources/Home/Benefits. Ready to Make a Difference? Apply Today! DIVISION – Agency Operations About the Agency Operations Division The Agency Operations division is the administrative backbone to the PUCT and has several departments within the division that play an integral role to the everyday operations of the agency. The division is comprised of Agency Counsel, Central Records, Library, Financial Resources, Human Resources, Facilities, Information Technology, and Learning and Development. Agency Counsel Agency Counsel provides legal advice and guidance to the commissioners, executive management, and other divisions relating to legal matters affecting the operation of the agency in order to minimize risk, facilitate decision-making, and ensure compliance with statutory and regulatory requirements and PUCT policies and rules. The division processes the agency’s Public Information Act requests, advises on contracting and procurement processes, assists with the development of internal policies, conducts internal investigations and advises executive management, serves as the agency’s ethics advisor, provides training to agency employees, and provides advice on special projects as assigned. Central Records Central Records receives and processes filing submissions for cases before the Commission. Staff members assist customers, utility representatives, the public, and staff with filing documents in docketed cases and ongoing agency projects. Filed documents include pleadings, testimony, briefs, affidavits, requests for information, rulemakings, registrations, tariffs, certificates of convenience and necessity, sale, transfer, and mergers, interconnection agreements, ADADs, and annual reports. Staff also reviews filings and evaluates documents for compliance with federal and state privacy laws prior to processing. Central Records processes confidential materials, workshop and open meeting transcripts, and agency publications and works with the Financial Resources Division on billing and payments for registrations, copies, and publications. Library The PUCT Library offers a dynamic research collection of books, periodicals, technical standards, legislative and government documents, newspapers, and online databases pertaining to law, energy regulation, electricity, water, telecommunications, engineering, and utility finance. The PUCT Librarian is experienced in legislative, energy, business, and financial research and assists commissioners, staff, and the public with a variety of inquiries. Financial Resources Fin
