In this role, you will lead a team of Cybersecurity Cloud Solution Architects who act as trusted technical advisors to customers and bring the voice of the customer into Microsoft. You will draw on customer insights, market intelligence, and technical expertise to help shape our approach to cybersecurity, cloud, and AI.You will build lasting relationships with senior customer stakeholders, helping them navigate complex security challenges and positioning Microsoft as a strategic cybersecurity partner. You will coach your team to design secure, resilient architectures that deliver measurable business outcomes, from cybersecurity modernization to securing AI across identities, data, infrastructure, applications, models, copilots, and agents.You will also help customers realize value from Microsoft’s cybersecurity platform by driving adoption, usage, and services growth, resolving blockers, and scaling proven practices across engagements. As a people leader, you will attract and develop diverse talent, strengthen technical and leadership capabilities, and foster a culture of accountability, inclusion, and continuous improvement.
Responsibilities
Capabilities and SkillsDriving Customer OutcomesYou will help customers translate cybersecurity, resilience, compliance, sovereignty, and AI security requirements into practical solutions using Microsoft capabilities. You will focus on measurable business value, sustained adoption, customer satisfaction, and long-term outcomes. This capability is required upon hire and critical to the role.Business Relationship ManagementYou will build trusted relationships with CISOs, deputy CISOs, executives, technical decision makers, and internal stakeholders. You will bring together executive presence, technical credibility, empathy, and constructive challenge to align stakeholders around shared priorities.Change Management and AdoptionYou will help customers adopt Microsoft’s cybersecurity platform within their organizations. This includes establishing effective governance, supporting organizational change and skills development, clarifying accountability, and measuring the value achieved.Cybersecurity Market and Competitor IntelligenceYou will stay informed about cybersecurity market dynamics, emerging threats, regulations, competitors, and service providers. You will use these insights to show how Microsoft’s integrated platform addresses customer needs across identity, data, cloud, Security Operations, exposure management, AI security, and incident response.Customer AdvocacyYou will anticipate customer needs, address concerns, and ensure that customer priorities are heard within Microsoft. You will turn feedback into actionable improvements across product, engineering, support, and services teams.Trusted Cybersecurity AdvisorYou will connect cybersecurity strategy and architecture to customers’ business risks, regulatory obligations, resilience needs, and transformation priorities. Through this a
