Overview
Microsoft Elevate is Microsoft's dedicated organization for advancing Education, Nonprofit, Workforce Development, and AI-for-Good outcomes globally. We bring together commercial expertise, technology innovation, partner ecosystems, skilling programs, policy engagement, and philanthropy to help organizations and communities accelerate impact in an AI-powered world. Through our people-first approach, Elevate works to ensure technology creates inclusive economic opportunity—ensuring that artificial intelligence enhances human potential rather than replacing it.
Microsoft Elevate is seeking a strategic, data-driven Sales Excellence Lead, Global Scale. This role leads the end-to-end Global Scale Rhythm of Business. This role is responsible for planning and content development for the Elevate Scale organization Insights and Action Review, including weekly MBUs.
Working across Elevate and in partnership with Analytics & Reporting, you will lead planning, future-state Rhythm of Business design, and internal communications. You will provide reporting, analysis, and planning in support of the Global Scale GM, establish consistent business review templates, and manage relationships with Strategy & Operations, Analytics & Reporting and finance partners.
You will build predictable connections across cross-functional teams, coach sales teams and partners, generate insights that inform sales and partner strategies, and promote effective use of systems and tools. This role combines strategic thinking, operational rigor, comfort with ambiguity, and the ability to influence across the organization without direct authority.
Responsibilities
- Lead the Global Elevate Scale rhythm of business, including business reviews, planning, insights, executive preparation, communications, and follow-through. Consolidate key themes, actions, and opportunities across channel business reviews to support effective decision-making.
- Design and evolve business-review processes in partnership with SMB Sales, Global Channel-Partner Sales, Sales Excellence & Operations, Reporting & Analytics, Finance, and other cross-functional teams. Establish consistent business-review templates and planning practices across the organization.
- Provide executive reporting, analysis, and business insights in support of the Scale leadership. Identify trends, performance gaps, and opportunities across strategic priorities and translate data into actionable recommendations.
- Deliver partner performance and sales insights that support go-to-market strategy, revenue management, renewals, partner activation, and sales execution. Use data-driven insights to identify opportunities and recommend corrective actions.
- Guide sales-execution transformation and strategy adoption across the Elevate Scale team, including sales methodologies, renewal strategies, territory planning, and cloud solution priorities. Provide guidance and coaching based on business and performance insight