Overview
Note: There are multiple data centers located throughout the Kansai region.
Successful applicants may be asked to be permanently or temporarily based in one of the following areas, Eastern area, southern Kyoto/ northern Nara – A short bus ride from GAKKEN-NARA-TOMIGAOKA Station学研奈良登美ヶ丘駅, Osaka,Minō, or in Central Osaka. Business needs may determine that moving between these locations in the Kansai region be required. Some flexibility in adjusting site assignments will be expected.*This main area of influence for this role will be southern Kyoto/ northern Nara, although successful candidates will be required to visit all areas listed above to satisfy business needs.
As a Microsoft Data Center Technician DCT Manager, you will lead a team of technicians, providing expert guidance on performing hardware deployments, diagnostics on equipment, and hardware decommissions. You will support technician performance, prioritizing technician tasks while monitoring Key Performance Indicators KPIs and Service Level Agreements SLAs. This opportunity will allow you to model leadership principles, provide training to technicians, and accelerate your career growth in the process.
Microsoft’s Cloud Operations & Innovation CO+I is the engine that powers our cloud services. As a CO+I DCT Manager, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and growth opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Responsibilities
- Delivering success through empowerment and accountability by modeling, coaching, and caring while promoting a positive and effective team culture.
- Accountable for overall data center service complian
