Overview
Microsoft’s Cloud Operations & Innovation CO+I team is the engine that powers our cloud services. Our infrastructure comprises a large global portfolio of datacentres and servers, managed by subject matter experts who support customers and businesses around the world. With environmental sustainability and optimisation at the forefront of our datacentre design and operations, we continue to grow and evolve to meet changing business demands.
We are looking for an experienced HR professional to partner with and support our datacentre operations at the LON01 campus in Park Royal, London. The HR Manager will be dedicated to supporting the site’s leadership, managers and employees and will work onsite at the datacentre.
This is a 24/7, mission-critical operating environment. The role requires a visible and accessible onsite presence, including periodic, planned engagement with employees and managers working evening, night and weekend shifts.
This is an opportunity to apply a broad range of HR skills while supporting a diverse workforce of datacentre technicians, managers and other operational professionals. The successful candidate will build trusted relationships, collaborate effectively across the business and HR, exercise sound judgement and take ownership of issues in a fast-paced operational environment.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Employee Experience and Engagement
- Build trusted relationships with employees, managers and leaders through a visible onsite presence and regular engagement across the datacentre environment.
- Develop a clear understanding of local employee and manager experiences, the culture of the site and emerging people risks, providing relevant insight to datacentre leadership and the wider HR team.
- Support the development and delivery of people plans and programmes that strengthen employee engagement and respond to the needs of the site.
- Act as a trusted and neutral resource for employees and managers, helping them access appropriate support through Microsoft’s HR operating model.
- Provide timely support on urgent or sensitive matters in accordance with Microsoft policies, processes and local employment requirements.
- Partner across HR to support effective delivery of services including onboarding, offboarding, employee support, tracking and reporting.
Leadership and Manager Capability
- Participate in datacentre leadership and team meetings, providing an HR perspective on site priorities, workforce needs, employee experience and people risk.
- Partner with UK datacentre leadership and the HR Business Partner team to st
