n JOB SUMMARY n n As a member of the property Human Resources support staff heshe works with Human Resources employees to carry out the daily activities of the Human Resource Office including oversight of recruitment total compensation and training and development Additionally heshe focuses on delivering HR services that meet or exceed the needs of employees and enable business success as well as ensures compliance with all applicable laws regulations and operating proceduresn n CANDIDATE PROFILE n n Education and Experience n High school diploma or GED 3 years experience in the human resources management operations or related professional arean ORn 2year degree from an accredited university in Human Resources Business Administration or related major 1 year experience in the human resources management operations or related professional arean Advanced written and oral proficiency in Spanish and English is required n n CORE WORK ACTIVITIES n n Managing Recruitment and Hiring Process n Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills as neededn Establishes and maintains contact with external recruitment sourcesn Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Proceduresn Networks with local organizations eg Hotel Association and peers to source candidates for current or future openingsn Overseesmonitors candidate identification and selection processn Provides subject matter expertise to property managers regarding selection proceduresn Partners with vendor partners to ensure effective advertisement efforts are being utilized for open positions in appropriate venues to attract a diverse candidate pooln Performs quality control on candidate identificationselectionn n Administering and Educating Employee Benefits n Works with the unemployment services provider to respond to unemployment claims reviews provider reports for accuracy and corrects errorsn Prepares audits and distributes unemployment claim activity reports to property managementn Attends unemployment hearings and ensures property is properly representedn Ensures that department has the available resources on hand to administer employeen n Managing Employee Development n Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their jobn Ensures employees are crosstrained to support successful daily operationsn Uses all available on the job training tools for employees supervise ongoing training initiatives and conducts training when appropriaten Ensures coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culturen Ensures attendance by all new hires and participation of the leadership team in training programsn Collaborates with management team to ensure departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their jobn n Maintaining Employee Relations n Assists in maintaining effective employee communication channels in the property eg develops daily communications and assists with regularly scheduled propertywide meetingsn Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate actionn Utilizes an open door policy to acknowledge employee problems or concerns in a timely mannern Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human ResourcesMultiProperty Director of Human Resourcesn Partners with Loss Prevention to conduct employee accident investigations as necessaryn Communicates performance expectations in accordance with job descriptions for each positionn n Managing Legal and Compliance Practices n Ensures employee files contain required employment paperwork proper performance management and compensation documentation are properly maintained and secured for the required length of timen Ensures compliance with procedure for accessing reviewing and auditing employee files and ensure compliance with the Privacy Actn Ensures medical records are maintained in a separate secure and confidential medical filen Facilitates random reasonable belief and post accident drug testing process in properties where applicablen Communicates property rules and regulations via the employee handbookn Ensures all safety and security policies eg property removal lost and found items blood borne pathogens accident reporting and hygiene are communicated to employees on a regular basis through orientation property meetings bulletin boards etcn Conducts periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claimsn Represents Human Resources
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