n JOB SUMMARY n n Supports the propertys technology Information Resources objectives Supports all technology planning decisionmaking implementation and maintenance Interfaces with vendors owners and property staffn n CANDIDATE PROFILE n n Education and Experience n 2year degree from an accredited university in Information Technology Computer Science or related major 4 years experience in Information Technology Computer Science or related professional arean ORn 4year bachelors degree from an accredited university in Information Technology Computer Science or related major certified trainer 2 years experience in Information Technology Computer Science or related professional arean n CORE WORK ACTIVITIES n n Supporting Client Technology Needs n Uses computers and computer systems including hardware and software to set up functions enter data or process informationn Monitors verifies and manages the acquisition and maintenance of property based systemsn Assists in analyzing information identifying current and potential problems and proposing solutionsn Maintains inspects and repairs equipmentn Inspects the equipment or the environmentn Verifies that computer and network operations are monitored at the property backuprecovery functions are performed on scheduled basis and administration functions for hardware operating and application systems are maintained and completed on consistent basisn Supports managing IR activities to confirm the property infrastructure and applications systems are functional at all timesn Verifies solutions are consistent with the clients needs and brand specific IR environmentn Administers and maintains mail and emailn Maintains inventories and manages IT hardwaresoftwaren Provides Internet support and maintenance if applicablen Provides cable management supportn Generates systems communications for property users to introduce new applications provide user tips alert users of system problems and inform staff of progress or statusn Consults on specific application issues or hardwaresoftware problemsn Provides feedback to Lodging IR on application functional performance and system performancen n Managing Projects and Policies n Supports determining whether events or processes comply with laws regulations or standardsn Monitors processes and evaluates information according to SOP and LSOP requirementsn Enforces IR policies and standards protecting company hardware software and other resources at the propertyn n Maintaining Information Systems and Technology Goals n Develops specific goals and plans to prioritize organize and accomplish your workn Performs an assessment of needs ensuring compliance with brand specific standards budget and capital requirementsn Determines priorities schedules plans and necessary resources to complete property projects on schedule and according to specificationn Verifies problems are correctly reported routed tracked and solved with the system user being informed of situation at all timesn Verifies proper asset managementn Performs onsite monitoring of all projectsn n Demonstrating and Applying IR Knowledge n Keeps uptodate technically and applies new knowledge to your jobn Demonstrates knowledge of jobrelevant issues products systems and processesn Provides technical expertise and supportn n Additional Responsibilities n Provides information to supervisors and coworkers by telephone in written form email or in personn Analyzes information and evaluates results to choose the best solution and solve problemsn Coordinates property efforts prioritizes needs and communicates those needs to IR Shared Services and other systems staffn Manages vendors for property IT requirements functioning as escalation point for problem resolutionn nnn n At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and experiences of our associates We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law
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