Food Beverage Service Expert 12 Month FTC n London Marriott Hotel County Hall n At Marriott Hotels we believe our legacy is built by the people who bring it to life every day As part of a team that has helped shape the future of hospitality you will be empowered to make an impact share your ideas and elevate every guest experience Whether you are developing your expertise discovering a new role moving between hotels or pursuing opportunities around the world we support you at every stage of your journey n As part of the Marriott International family Marriott offers more than a job It is an opportunity to be where you can do your best work begin your purpose belong to an amazing global team and become the best version of you n Position Summary nThe Food Beverage Service Expert creates memorable dining experiences by delivering exceptional service across restaurant bar room service and event operations This role takes a proactive approach to guest engagement ensuring food and beverage service is seamless personalised and aligned with Marriotts hospitality standardsn What Youll Do nn Welcome guests warmly and provide attentive personalised service throughout their dining experiencen Anticipate guest needs answer questions and resolve concerns in a professional and timely mannern Set tables according to service standards ensuring linen glassware crockery and cutlery are presented to brand standardsn Take food and beverage orders accurately and ensure timely delivery of meals and drinksn Communicate guest dietary requirements allergies and special requests to the kitchen teamn Maintain cleanliness of dining areas service stations and workspaces using cleanasyougo practicesn Process guest payments accurately and follow all cash handling and cashiering proceduresn Support room service operations including taking orders upselling menu items and following up on guest satisfactionn Work closely with kitchen teams and fellow associates to ensure efficient service deliveryn Complete opening and closing duties including restocking cleaning securing equipment and completing required checklistsnn What Youll Bring nn Higher Education qualification Diploma or equivalentn At least 1 year of food and beverage hospitality restaurant or customer service experiencen Strong customer service orientation with a passion for creating memorable guest experiencesn Excellent communication and interpersonal skillsn Ability to work collaboratively within a team environmentn Strong multitasking and organisational skillsn Dependable professional and adaptable approach to workn Ability to remain positive and perform effectively in a fastpaced environmentn Good attention to detail and commitment to maintaining quality standardsn English language proficiency and the ability to communicate confidently with guests and colleaguesnn Our Benefits nAt Marriott we put people first its one of our distinctive core valuesnn Through Explore by Marriott Bonvoy our associates have access to special room rates discounts on food and beverage experiences and more across Marriotts portfolio of 30 hotel brands and 9500 properties worldwiden Associates receive paid leave to use for vacations sick time holidays and moren Through our global TakeCare platform associates have access to locally driven wellbeing activities and resources designed to meet people where they aren Depending on the property and role additional local benefits may also be availablenn Our awardwinning culture nMarriott International is consistently recognized as an employer of choice globally by FORTUNE magazine DiversityInc and Great Places to Work Institute among othersnVisit
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