n JOB SUMMARY n Assists in leading the propertys segmented sales effort eg group transient association corporate etc and assists in the implementation of the segment sales strategy and achieving segment revenue goals property revenue goals Conducts all daytoday activities related to the sales function with a focus on building longterm valuebased customer relationships that enable achievement of property sales objectives Achieves personal booking goalsn Reporting to Director Of Salesn n CANDIDATE PROFILE n n Education and Experience n n Bachelors degree in Business Administration Marketing Hospitality Management or a related fieldn Minimum 4 years of experience in B2B sales within the hospitality industry or corporate travel agenciesn Nativelevel Hebrew and English both written and spokenn Experience working with CRM systems knowledge of hotel management systems such as Opera an advantagen Proven track record in business development new client acquisition and management of corporate accountsn Strong knowledge of the Israeli hospitality market particularly the corporate business travel and MICE segmentsn Proven experience in commercial negotiations preparing proposals negotiating contracts and closing dealsn Experience working with corporate clients international companies travel management companies TMCs event organizers and conference plannersn n n CORE WORK ACTIVITIES n Developing Executing Sales n Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segmentn Assists in the development implementation and sustaining of aggressive solicitation program focused on increasing businessn Works with management team to create and implement a sales plan addressing revenue customers and the market for the segment led by the DOSn Assists with the development and implementation of promotions both internal and externaln n Maximizing Revenue n Provides positive and aggressive leadership to ensure maximum revenue potential eg sets example with personal booking goalsn Recommends booking goals for sales team membersn Managing Sales Activities n Approves space release for catering to maximize revenue DOS Group in the absence of a Business Evaluation Managern Participates in sales calls with members of sales team to acquire new business andor close on businessn Executes and supports the operational aspects of business booked eg generating proposal writing contract customer correspondencen n Ensuring Exceptional Customer Service n Displays leadership in guest hospitality exemplifies customer service and creates a positive example for guest relationsn Interacts with guests to obtain feedback on product quality and service levelsn Meets with guests during pre and postconvention meetings to obtain feedback on quality of product eg rooms meeting facilities and equipment food and beverage service levels execution against contract and overall satisfactionn Empowers employees to provide excellent customer servicen Observes service behaviors of employees and provides feedback to individuals andor managersn Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvementn Ensures that a customer recognition program is in effect throughout Salesn Executes and supports the companys Customer Service Standards and propertys Brand Standardsn Participates in and practices daily service basics of the brandn Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their programeventn Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to the companyn Gains understanding of the propertys primary target customer and service expectations serves the customer by understanding their business business issues and concerns to offer better business solution both prior to and during the programeventn n Building Successful Relationships n Develops and manages relationships with key stakeholders both internal and externaln Works collaboratively with offproperty sales channels eg Event Booking Center Market Sales GSO to ensure the property needs are being achieved and the sales efforts are complementary not duplicativen Works with Human Resources Engineering and Loss Prevention to ensure compliance with local state and federal regulations andor union requirementsn Attends customer events trade shows and sales missions to maintain build or develop key relationships with GSO Managers and customersn nnn nn At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity We actively foster an environment where the unique backgrounds of our associates are valued and celebratedOur greatest strength lies in the rich blend of culture talent and e
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