About UsVisa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.Pay TransparencyThe estimated salary range for a new hire into this position is zł129,150 - zł212,175 which may include potential sales incentive payments if applicable. Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, Pension, Life Insurance, Annual Leave, and Wellness Program.
Job DescriptionOverview:The Technical Service Experience Analyst is a global third-line support function which provides enhanced level of technical assistance for issues and the collection, validation and interpretation of data and statistics. This position will be responsible for the day-to-day operations of the Technical Service Experience teams in region to ensure all clients are provided with best-in-class technical service and support. They will also analyze and consolidate performance data and statistics. They will support clients directly through incident management, acting as the front line and an SME escalation point for VISA Operations Control Center VOCC for RaIS client escalations and incident Management. Work streams covered by this role are scheduled, proactive & reactive in nature, making this one of the most varied & flexible roles w
