Date Posted: 10/30/2026Req ID: 50874Faculty/Division: Woodsworth CollegeDepartment: Woodsworth CollegeCampus: St. George Downtown TorontoPosition Number: 00059140 Existing Vacancy: Yes Description: About us:The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Founded in 1974, Woodsworth College has become a thriving community of more than 5,500 students. We celebrate excellence in a collegial setting and commit to promoting accessibility and equity. Our mission is to provide the best educational experience for a diverse student body, which includes a large number of part-time and non-traditional students. In addition to being a locus of student life, we sponsor a variety of academic programs. Your opportunity:Under the general direction of the Manager, Residence Life, the Residence Steward supports the operation of the residence front desk and provides guidance to the Front Desk Porter team. As part of the Woodsworth College Residence team in the Office of the Dean of Students, the Residence Steward holds an important student-facing role and acts as a first point of contact for Woodsworth College residents and students at the College Residence Front Desk. Responsibilities include greeting residents, students, and visitors, transferring telephone calls, processing mail and parcels, monitoring building access, issuing keys and equipment, and other reception duties. Additionally, the Residence Steward is responsible for supporting key residence operations, including after-hours scheduling emergency shift trades, shift requests, scheduling updates during after hours for casual front desk porters, reviewing key and equipment audits, ordering supplies, responding to email inquiries, and supporting semesterly transitions of fall/winter students and summer guests.Working Schedule: Thursdays, Fridays, Saturdays, Sundays, and Mondays from 3:00 PM - 11:00 PM. Your responsibilities will include: Responding to enquiries within the defined scope of the role and redirecting as appropriate Resolving minor complaints within the scope of the role and referring larger issues when appropriate Acting as the first point of contact for general enquiries Checking residence database to confirm resident identification Maintaining registration informat