Overview
The Cloud Operations + Innovation CO+I business is critical to delivering on this mission and vision, building and operating Microsoft’s cloud infrastructure, which is growing rapidly in response to unprecedented demand for Microsoft services. CO+I operates one of the largest cloud networks on the planet – comprised of more than 160 Datacenters, 130+ edge sites, 2+ million miles of fiber, and millions of servers and network and storage devices.
The Global Senior Director of Construction Management is a functional, non‑P&L leadership role responsible for designing, institutionalizing, and scaling the global systems, processes, and operating models that enable consistent, high‑performing project delivery across the Americas, EMEA, and Asia. This leader focuses on strategy, capability development, and organizational effectiveness, ensuring regional teams and contractors execute projects predictably, safely, and in alignment with enterprise standards.
Reporting to the Global VP of Construction Management, this role serves as the architect of the global construction management framework—driving clarity, governance, contractor management excellence, and repeatable execution methodologies across the portfolio.
Responsibilities
Global Strategy & Operating Model Development
- Define and maintain the global construction management strategy, ensuring alignment with enterprise priorities, long‑term capacity planning, and regional execution needs.
- Develop the global operating model, including decision rights, interfaces, governance forums, and performance expectations for regional construction teams.
- Establish scalable frameworks for contractor management, readiness, change control, safety, and execution discipline.
Process, Standards & Systems Leadership
- Create and continuously refine global standards, processes, and playbooks that drive consistency and predictability across all regions.
- Partner with Engineering, Supply Chain, Design, and Regional Execution to ensure processes are integrated, practical, and optimized for speed and quality.
- Lead the development of digital systems, tools, and reporting mechanisms that support global visibility, risk management, and operational rigor.
Organizational Capability & Performance
- Build a high‑trust, high‑capability global construction management function through coaching, knowledge sharing, and capability development programs.
- Drive global maturity assessments, benchmarking, and continuous improvement initiatives.
- Enable regional leaders by providing frameworks, training, and support that elevate execution quality and contractor performance.
Governance & Cross‑Functional Alignment
- Stand up and lead global governance forums that ensure alignment, accountability, and transparency across the project lifecycle.
- Partner closely with regional directors to ensure global standards are adopted, measured, and continuously improved.
- Serve as a strategic advi
