CMU Online is experiencing significant growth and seeks an Associate Director to support the operation, management and day-to-day operations of CMU Online's portfolio of graduate and professional education programs. Working under the direction of the Senior Director, the Associate Director assists in leading activities across marketing, recruiting/enrollment, and program management to ensure effective operations, successful program launches, and continued growth. The position supports the implementation of strategic priorities, monitors organizational performance, coordinates cross-functional initiatives, and helps ensure that systems, processes, and resources are aligned with the unit's objectives. The Associate Director serves as a key operational partner to the Senior Director, helping manage the complexity of a growing organization, maintain continuity of operations, and ensure that priorities and initiatives are executed effectively.Core Responsibilities include:Strategy & Operational ManagementSupport the Senior Director in implementing CMU Online's strategic priorities, operational plans, and growth initiatives.Coordinate day-to-day operations across marketing, recruiting, enrollment, and program management, ensuring activities are aligned and priorities are executed.Monitor enrollment and other key performance indicators; prepare reports and analyses to support planning and decision-making.Identify operational challenges, process gaps, and opportunities for improvement; develop recommendations and implement approved changes.Track major initiatives, deadlines, and deliverables, ensuring appropriate follow-up and escalation of issues to the Senior Director.Cross-Functional Coordination & Program GrowthWork with CMU Online's functional directors to coordinate activities, resolve operational issues, and support effective collaboration across the unit.Support new program development and launches by coordinating timelines, operational requirements,
