Job Title: Senior Enterprise Operations Center EOC LeadJob Category: Information TechnologyTime Type: Full timeMinimum Clearance Required to Start: Top SecretEmployee Type: RegularPercentage of Travel Required: Up to 10%Type of Travel: Local* * *The Opportunity: CACI is seeking a Senior Enterprise Operations Center EOC Lead for the Global Mission Operations Support GMOS contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.Responsibilities: Lead the operations and management of the Enterprise Operations Center EOC to support all Tier II incidents, ensuring accurate logging and tracking into the Ticket Management SystemLead technical support for all DT/EA/CST IT systems including web applications, imaging and archiving applications, client-server applications, and specialized mission-critical applicationsLead the management, operation, and maintenance of core infrastructure services including cloud-based platforms across 350+ global facilitiesLead comprehensive database management support for designated CA databases including CCD and related database systems, ensuring optimal performance and availabilityLead monitoring of infrastructure system availability, coordinating with DT ENMOC across 350+ facilities supporting 40,000+ users to ensure seamless operationsLead operations and maintenance of network environments supporting enterprise connectivity, coordinating with DT as the global WAN provider to maintain service continuityMonitor infrastructure utilization ensuring network cap
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