Senior Software Engineer365 Messaging Services

Microsoft — Suzhou, Jiangsu, CN | Shanghai, Shanghai, CN

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Overview
Microsoft 365 Messaging Services builds and operates distributed cloud services that enable secure and reliable communication for customers worldwide. We are seeking a Software Engineer to join our engineering organization in China.
In this role, you will design, implement, and operate scalable messaging systems and engineering platforms. You will lead end-to-end technical projects, improve service reliability and security, and partner with teams across Microsoft to deliver measurable customer impact.
You will use data, automation, and modern cloud-engineering practices to prevent incidents, accelerate diagnosis and recovery, and simplify service operations. You will also mentor engineers and contribute to an inclusive culture built on respect, integrity, accountability, and continuous learning.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We bring a growth mindset to our work, collaborate across boundaries, and create an environment where everyone can thrive.

Responsibilities
- Lead the design and development of secure, reliable, and scalable distributed systems for Microsoft 365 Messaging Services.

- Own projects from requirements and architecture through implementation, validation, deployment, and production operation.

- Serve as a Designated Responsible Individual for services, including participating in on-call rotations and leading incident investigation and recovery.

- Build telemetry, automation, and engineering systems that improve service health, deployment safety, and operational efficiency.

- Identify architectural and operational gaps and deliver durable solutions that reduce customer impact and engineering overhead.

- Collaborate with engineering, product, security, compliance, and customer-support teams across Microsoft.

- Conduct design and code reviews and establish maintainable engineering practices.

- Mentor engineers and help the team make effective technical decisions.

- Use customer signals, service data, and operational insights to prioritize improvements.

- Contribute to secure development, privacy, compliance, and service-resilience practices.

Qualifications
Required Qualifications:- Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python- OR equivalent experience.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:
- Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred Qualifications:- Master's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding




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