Position Summary GDS is looking for an Intern to help the NOC Technicians and the GDS NOC Team Essential Duties and Responsibilities The essential functions include but are not limited to the following Assist the NOC with administrative tasks Help create standard processes and procedures for the NOC deskExperience assisting Tier 1 NOC Technicians support end users Provide troubleshooting and technical support via phone email web based tools Complete remote troubleshooting through diagnostic tools and techniques Draws on basic understanding of network topology and connectivity to monitor and t...
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