Join Konica Minolta and help drive innovation as we transform the Workplace of the Future Position Objective Konica Minolta currently has an exciting opportunity for a GSD Account Specialist Provide an exceptional service experience when handling incoming customer requests Determine nature of customer request and provide the appropriate support or escalation Handle additional dedicated and nondedicated customer requests as needed Interact with external systems per customer requirements Follows standard Service Level Agreement SLA Management practices Essential Job Functions Follows prescribed ...
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