Job Search: Client Service Manager

Client Service Manager

The Kraft Heinz Company - Tokyo, 1-ch?me-2-4 Yushima, Bunkyo City, T?ky?-to 113-0034, Japan

Job DescriptionResponsibilities Leading operations for Client Service team for Japan Tokyo and Osaka Champion Be the face of Heinz and build and maintain a healthy relationship with customers Deal with delivery delay and customer claim by collaborating with commercial team Plan and confirm delivery schedule for long holidays and preparing a letter for customers Prepare a letter for delay due to disaster Deliver internal and Customer Service Level targets in aspects of CFR99%, RDD 99% and OTIF 99%; drive product availability to support NSV and CMA targets Support cost-t...




Looking for a job?

Visit Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.