Job Description:Level 2: Spanish SpeakingIDM Function: iAction / iSolve Provides day to day, end to end ownership to issues assigned to him/hero Plans, coordinate and support business process, systems and users to deliver service level requirements by applying ones technical, functional and ITIL knowledgeo Ensures that issues handled fall within quality parameters ISO, Internal Audits, CSA etc. Acquires expertise and in-depth solution knowledge for his/her areao Provides s...
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