Degrees: Bachelors Additional Qualifications: Relevant Bachelors degree required or 5 years' customer service or hospitality experience including minimum 2 years supervisory experience, in-depth knowledge of customer service principles and industry best practices, including customer experience design(preferred). Proven skills in influencing, leading, and delegating. Strong group facilitation and conflict resolution skills. Ability to influence and unite individuals around a common goal. Efficient under pressure with the ability to exercise strategic decision-making and sound judgment. Ability ...
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