Company :Highmark Inc.Job Description :JOB SUMMARYThis job resolves standard and occasional non-standard customer inquiries, comments, and concerns by applying a seamless and positive customer experience gained through many recurring cycles of on the job work engagement.ESSENTIAL RESPONSIBILITIESEngages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned.Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication.Responds to a diverse set of custo...
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