JOB SUMMARY The Manager Call Center is responsible for managing the daytoday activities of MaxxSouths Sales Retention and Collections Call Center as well as the teams that supervise lead and support its operations The Manager Call Center drives results by setting monthly quarterly and annual goals and developing and implementing effective action plans and incentives The Manager Call Center develops strategies to ensure that every current and future customer is met with a highquality customer experience The Manager Call Center reports directly to the Director Sales and Marketing Direct reports...
