Job Description:Monitor incident and service request queues, ensuring accurate logging, prioritization, and initial diagnosisAct as first point of contact for new scope requirements and escalationsCompile monthly progress reports on support status and KPIsPrioritize tasks and projects dailyProvide high-quality deskside support to end usersPerform application/OS patching and data reporting using Microsoft System Center Configuration Manager SCCMJob Requirement：IT/IS degree or equivalent.10+ years in helpdesk support, including 3 years leading a team of 3-5 age...
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
