Company DescriptionProvides superior customer service and maintains high customer satisfaction ratings by providing quality advice, solving all kinds of questions. Monitoring and control of the company's reputation on third-party resources. Raising the company's ratings, according to the internal regulations of the department.Job DescriptionResponsibilities:Conduct surveys and record the feedback with 100% accuracyConducting voice interviews in-depth interviews, u-tests, etcTranscribing interviewsHelping Customer and User researchers find insightsUsing problem-solving skills to handle diff...
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