Job Description As an Account Retention Alliance Manager, your main objective is to preserve existing accounts and reduce churn by cultivating strategic partnerships with Salesforce. Rather than generating new leads, your role centers on sustaining and nurturing relationships with our current clients. This involves working closely with Salesforce to strengthen our market position, minimize customer attrition, and support the account managers in maximising upselling opportunities. Key Responsibilities: Facilitate collaboration between Vonage Account Managers and Salesforce. Develop and execute ...
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