Bachelor degree required. Oversees patient/family compliment, complaints and grievance process for physician practices. Serves as the liaison between patients/families and key organizational stakeholders to achieve timely outcomes and appropriate resolutions, in a fast-paced, deadline driven environment. Minimal travel required throughout Palm Beach, Broward, Miami-Dade counties based on the business needs. Proficient in computer applications and preferred experience in patient relations entry systems, which are used in day-to-day functions. Preferred: Patient/customer relations and conflict r...
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