FINANCIAL RETURNSDevelop deep understanding and knowledge of key sectors targeted by hotel and gain sectorialaccount expertise when necessary to maximize guest satisfactionPrepare Weekly Events Forecast and seize upselling opportunitiesEnsure the timely followup and pursuit of strategic relationships with customers and stakeholdersin order to drive the highest levels of conversionSupervise the timely delivery of Master Invoice to customers and facilitate paymentWork closely with the Reservations Sales Marketing and FB departments to ensure the accounts from the events are consolidatedPEOPLETeam up with counterpart MeetingsFulfillmentstaff to deliver sectorcustomer specific services as requiredCommunicate to hisher superior any issues encountered and other relevant informationAttend and participate in and where appropriate organize training sessions daily briefings and other meetings as requiredWhere applicable supervise manage and train Meetings Events Executives and Meetings Events Coordinators in carrying out their responsibilitiesGUEST EXPERIENCEIn the preevent planning process consult with the meeting planners to identify optimal meeting room configuration recommendation on meetingbreak flow menu planning food beverage coordination table arrangements decoration options etc to improve meeting efficiency and productivityMeet with each meeting planner daily to debrief on daily events review consumption bill and any exceptions to contracted billing and review estimates of final billingPlan and conduct preevent meetings with clients and catering staff to identify ways to enhance the guest experienceAssigned upon situation as the pointofcontact to give immediate assistance in order that customers needs are metquicklyand their event runs smoothlySupervise the organization of postevent calls and collection of Feedback Survey and follow up with customers to obtain event feedback and identify further business opportunitiesRESPONSIBLE BUSINESSDevelop awareness and reputation of the hotel and the brand in the local communityCoordinate safety and security initiatives to ensure meetings flow smoothly with minimal interruptions or problems Coach and advise clients on meeting options and alternatives that potentially reduce waste save energy and have a minimal impact to the environmentPerform other duties as assigned
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
