Supervise the implementation of housekeeping standards and procedures in relation to Bedroom serviceBathroom serviceValet serviceCleaning serviceLinen maintenanceRecommended changes to these standards and training needs on an ongoing basisMaintain a current and thorough knowledge of all housekeeping systemsOpen and close the shift and ensure effective shift hand overDistribution and collection of keysManagement of all incoming and outgoing callsSolve employee grievancesPerform Room allocationsPerform Room inspectionsPrioritise arrival roomsLiaise with Front Office for guest and hotel requirementsEnsure guest valet is processed and delivered in a timely manneCoordinate special projects eg site rooms vermin control window and carpet cleaning room inventoriesManage all special requests made by guestsEnsure consistency within the departmentManagement of lost property for the hotelEnsure you have complete knowledge of room types layouts and facilitiesManage storage areasMaintain adequate stock levelsComplete stock takes as requiredMaintain stock levelsConducts shift briefings to ensure hotel activities and operational requirements are knownWorks with Superior and Human Resources on manpower planning and management needsWorks with Superior Director of Finance in the preparation and management of the Departments budget
Visit
Careersaas to find millions of new and unfilled roles, including thousands of remote and hybrid positions.
