7101 - Richmond - 11090 W Broad St, Glen Allen, Virginia, 23060CarMax, the way your career should be! General Summary: Under general supervision, deliver exceptional customer service by supporting the Service Department by assisting customers on the phone and in person before, during and after service/repair processes. Principle Duties and Responsibilities: Answer all incoming service calls in a prompt and friendly manner, displaying appropriate tone of voice and empathy throughout the entire customer interaction. Assist Customer Advisors/Service Consultants with custome...
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