7975 - Richmond CEC - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be! ABOUT THIS JOBThe Customer Relations Analyst is responsible for being the number one advocate for our customers in our response and resolution to escalated customer contacts and all contact types that Customer Relations supports. This includes high-risk brand impacting concerns and executive response contacts.The CR Analyst completes research & partnership with Home Office teams and store management teams in the resolution of customer concerns, including such Home Office...
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