What you can expectWe are looking for a full-time Technical Account Engineer in Tokyo. This role reports to the Manager, Technical Account Services, APAC based in Singapore. The position involves deep technical troubleshooting for customer-related issues and supporting Zooms Elite customers. Responsibilities include isolating and identifying problems and root causes that affect customer usage of Zoom.About the TeamThe Technical Account Engineer team at Zoom will provide support to Elite customer/Critical escalations from Japan Tier2 support team, addressing complex technical issues and sing...
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