Title: Senior EngineerLocation: Germany, virtualGrade: 8Title: Senior EngineerPosition summary: Field Based, Position will be a player-coach to NCR Voyix Field Technicians or 3rd Party Technicians; Support will include problem identification, answer incoming support phone calls from field technicians, analysis, diagnosis and resolution; Presents and gains agreement for problem isolation, solution creation and implementation plans, both on-site support and remote support to Field Technicians. Will be required to run Service Requests either for problem resolution or at times of high deman...
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