What you can expectAs Services & PartnerOperations Manager, you will create a strong governance approach for both internal delivery and partner delivery. You will act as point of contact for our delivery partners and ensure they are fully resourced to drive project delivery across their associated customers. You will allocate new projects and provide oversight and support, ensuring partners uphold our certification requirements. You will monitor overall performance and ensure that CX KPIs are met.About the TeamThe Workvivo CX Operations & Enablement Team supports all functions with...
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