What you can expectAs a Customer Success Manager in Workvivo, you will take on a dual role that focuses on both implementation & customer success. Your purpose is to partner with diverse organizations in Japan and worldwide to enhance their internal communication and employee engagement. Pre launch, the primary goal is to guide Customers throughout the Onboarding Journey - collaborating on tasks like goal setting, platform setup, product training & change management. Post Launch, your role will be to ensure positive ongoing partnership with the Customer through relationship-building...
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