Operations Manager

Operations Managers develop methods and procedures for the most efficient and economical routing and movement of customers freight in an errorfree manner as well as within established service center budget guidelines Responsibilities Utilize TEAM System for PD and Dock Operations as well as trailer utilization report to maximize resource ie company assets equipment personnel capabilitiesPrepare and compile daily weekly monthly production and service records and measure conformance to stated service center objectivesObserve inspect and measure proficiencies in service center personnel to determine changes in work practices andor procedures necessary to improve overall service center operationsReview logs and reports and confers with shift supervisory personnel to ascertain scheduling production and administrative support function requirementsMaintain superior internal and external customer relations consistent with company policiesReceive constructive criticism and praise in a businesslike fashion and maintains a professional positive attitudeAssist in the training development and evaluation of all supervisory and production personnel work performance and recommends or initiates personnel records documentationResponsible for recruitment of prospective subordinate employees including screening qualifying and interviewing in conjunction with Service Center ManagerInspect Service Center facilities for conformance to prescribed standards of safety and cleanlinessInspect service center for security such as Bay doors locked at the end of each shift tractors locked key properly stored in designated area freight in appointment trailers lockedResponsible for routine maintenancerepairs and initiates requisitions for corrective actions required through service center managerWork closely with Line Coordinator in the planning and implementation of line haul schedules to ensure consistent attainment of ontime service performance requirementsConfer with various departments to ensure coordination of service center activities ie line haul sales maintenance and claimsIssue directives to subordinates to coordinate the movement of expedited late or special circumstance freightAssist in the investigation of all accidents on job related injuries and ensures report preparation is timely and accurate with corresponding corrective actions initiated coordinates same with Director of Safety Is knowledgeable and has understanding and application of company safety practices including DOT EPA ICC and OSHA rules and regulations and ensures worker complianceParticipate in Controlled Substance Testing Program which meets minimum Federal Motor Carrier Safety Regulations for PreEmployment Random Reasonable Cause and Post Accident TestingAssist in the preparation and conduct of regular service center meetings in order that all supervisory staff and productionservice personnel might be properly informed relative to service center performance company trends salesmarketing plans as well as individual accomplishments and performances Is similarly for effective consistent communications at the highest level possible as well as for facilitating our OpenDoor policyCoordinate and facilitate Company as well as service center sponsored TQM Continuous Improvement Process is persistent in our corporate commitment to quality and excellence Timely and effectively handles special assignments as directed Qualifications Knowledge of the LTL Transportation IndustryHas managed Drivers and DockworkersKnowledge of the surrounding geographical area to the Service Center Benefits Stable and growing organizationCompetitive weekly payQuick advancementProfessional positive and peoplecentered work environmentModern facilitiesClean late model equipmentComprehensive benefits package Health Dental Vision ADD 401k etcPaid holidays 8 paid vacation and personal days




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