TransPak - Div 146 - 12540 Entrada Blvd., Manor, Texas 78653, Manor, Texas, United States of America
Position Summary : Responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the Customer Service Department. Essential Functions: Provides timely and accurate information to incoming customer order status and product knowledge requests. Provides timely feedback to the company regarding service failures or customer concerns. Processes customer orders/changes/returns according to established department policies and procedures. W...