7211 - Huntsville - 6364 University Dr NW, Huntsville, Alabama, 35806CarMax, the way your career should be! General Summary:The Vehicle Condition Assessor VCA position is responsible for delivering exceptional customer service by accurately collecting, recording, and communicating information about customer appraisals to Buyers, Sr. Buyers and Purchasing Managers for analysis. VCA’s assist with customer transfers, complete lot merchandising activities, secure vehicles, and assist the Merchandising team with additional daily functions as needed. A VCA may also perform various wholesale auction responsibilities.Principle Duties and Responsibilities:• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information including cosmetic, specific mechanical conditions, options, etc. about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis.• Accurate optioning of vehicles during assessments and CarMax inventory.• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites.• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies.• Complete vehicle walkarounds including communicating information accurately and in a timely manner.• Assist Merchandising Department with maintaining inventory and executing customer transfers.• Complete final condition verifications on inventory acquired through online customer channels.• Assist in the preparation and operation of the wholesale auction.• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed.• Assist the Merchandising Department with various other projects and office duties, as needed.• Assist with on-boarding of new associates.• Complete assigned tasks independently and follow up after completion.Job Specifications:• Deliver exceptional customer service and work with other departments to create Iconic C
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